STORE POLICY

SHIPPING & RETURNS

 

 

Track Your Order

Your shipment confirmation email contains your tracking number. Click here to track USPS deliveries, Or give us a call us at 1 (866) 588-6656 and we'll be glad to track your order for you.

Order and Shipment Confirmations

When you finish placing an order online, you will receive an order confirmation via email. If you need to make further changes, simply reply to the confirmation email. Once your order has been shipped, you will receive a second email confirming your shipment. After the shipping confirmation has been sent, you can no longer make any changes to your order.

Shipping Policy

All orders will be shipped within 2-3 business days, unless otherwise indicated in your order confirmation.

If an item is out of stock, we will notify you of the delay as soon as possible. Please note, you will not be charged until your order has been shipped.

Free Shipping

Regardless of your order size, we pay your shipping. If you are unable to receive either USPS, please call Customer Service at 1 (866) 588-6656 for assistance.

Return Policy

To ensure your complete satisfaction, you may return any order within 14 days for a full refund (minus shipping and handling). If you wish to do so, please call Customer Service at 1 (866) 588-6656. Some orders require that we receive the product before issuing a refund.  Depending on the nature of the return, or if you return an item without contacting Customer Service, you may be subject to paying the return shipping costs

PRIVACY & SAFETY

Privacy Notice

This privacy notice discloses the privacy practices for www.nojocoffee.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

  2. What choices are available to you regarding the use of your data.

  3. The security procedures in place to protect the misuse of your information.

  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.

  • Change/correct any data we have about you.

  • Have us delete any data we have about you.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline We do not store your credit card information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

WHOLESALE INQUIRIES

For any Wholesale inquires, please contact us at 1(866) 588-6656

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments- Please contact us at 1(866) 588-6656